Frequently Asked Questions

A transparent percentage of the daily LBMA spot price, based on the weight and purity of your gold. You can estimate it from the per-gram rates in the table above, and you'll always see the exact offer before accepting.

By Faster Payments straight to your bank account, usually within a minute of accepting your offer.

Yes. We use Royal Mail Special Delivery, tracked, signed for and insured to £750, and you keep proof of posting. For higher values we split items across separate insured bags.

No. Our XRF assay measures the actual gold content, so unmarked items are valued just as accurately.

There's no obligation. If you decline, we return your gold to you free of charge and fully insured.

Gold jewellery, scrap, coins, bullion, watches and dental gold, plus platinum and palladium. We also accept silver, subject to a 10g precious-metal threshold and a £15 admin fee.